Using this site your way
Booking a load shouldn't depend on a mouse, good eyesight or a steady hand. Here's what the site does, and how to tell us when it gets in your way.
Set it on your device, and the site follows
There's no accessibility menu to find on these pages. The site reads the settings your phone or computer already has.
- Bigger text
- Zoom in, or raise the text size in your browser. All the type on the site is sized to follow it, and the pages reflow to fit.
- More contrast
- With "Increase contrast" on, the softer brown and olive text turns to the full dark brown, and links get a heavier underline.
- Less motion
- With "Reduce motion" on, the programme bar appears already in place instead of setting its blocks down one by one, and the page jumps rather than glides when a button moves you down it.
- Windows high contrast
- Your own colours take over. Buttons and the planner's choices get a solid border, a picked choice fills with your highlight colour, the focus ring uses your highlight colour, and the little load flag steps aside; the planner's written list of loads still ahead carries the same answer.
What the pages do
- The first press of Tab on any page brings up "Skip to content", which jumps past the menu.
- Whatever has keyboard focus, a link, a button or a planner choice, gets a solid brown outline.
- The renovation planner is ordinary tick boxes and option buttons: Tab moves between questions, Space ticks, the arrow keys move along a row. Its list of loads is set to be read out by screen readers each time it changes.
- Every field on the enquiry form has a written label. If the phone number looks too short, the form says so and puts you back in that field. It still sends with JavaScript switched off.
- Photos carry a description of what's in them. Drawings and icons that only decorate are hidden from screen readers so they don't read out as clutter.
- Text colours were measured against what they sit on. Body text is nearly 8 to 1 on the page ground, and every text colour clears the 4.5 to 1 the guidelines ask for, on the backgrounds it is used on.
- Buttons and planner choices are at least 44 pixels tall, so they're easy to hit with a thumb.
- Each page has one main heading, sections under it in order, and a header, menu, main area and footer that screen readers can jump between.
How far that goes
The standard we build towards is WCAG 2.1, level AA, the international guidelines for accessible websites. Nobody has audited the site against it and it holds no certification, so we don't claim it meets that standard. The planner needs JavaScript; the enquiry form doesn't, and anything the planner asks, you can tell us there in your own words.
Something got in your way?
Tell us through the enquiry form. "Something else" is already picked; say which page it was and what happened, so we can fix it.